Plans and billing

Administration → Billing & Subscriptions. Owners only.

The plans

	Free	Starter	Standard	Business
Seats	3	Unlimited	Unlimited	Unlimited
Roles	●	●	●	●
Shared steps	●	●	●	●
Bug hunts	●	●	●	●
Exploratory sessions	●	●	●	●
Google SSO	●	●	●	●
Email notifications		●	●	●
Two-factor authentication		●	●	●
Integrations (Jira)		●	●	●
AI connector (MCP)		●	●	●
Test artifacts		●	●	●
Copilot			●	●
Custom fields			●	●
Error tracking				●

Free is a real plan rather than a trial: three seats, the whole manual testing core, and no expiry.

Seats, viewers and storage

• Seats are people who create and edit. Free is capped at three; the paid plans are unlimited and priced per seat.
• Viewers (guests) are invited under a weekly allowance that grows three at a time for every whole block of five seats. Free has no viewers.
• Storage grows with seats. Each additional seat adds to the organization's allowance rather than each person having their own.

Quota is charged before the bytes are accepted on upload, because checking afterwards means the overage is already on disk.

How gating works

A gated feature is refused in three places: the sidebar hides the link, the router refuses the route once your plan is known, and the endpoint refuses for itself. The first two are courtesies — the endpoint is the one that matters, so a typed URL gets you nowhere.

If a whole organization suddenly reads as Free, that is usually the plan fields missing from the session payload rather than a billing change.

Changing plan

Upgrades take effect immediately. Downgrades take effect at the end of the current period, and the screen tells you what you will lose — which features switch off, and whether your current seat count fits the plan you are moving to.

Cancelling sets the subscription to end at the period's close rather than stopping it dead; you keep what you paid for until then.